Shipping policy
HIPPING POLICY
Processing Time Orders are typically processed within 1-2 business days.
Domestic Shipping (Canada)
- Free Standard Shipping: 7-12 business days on all orders across Canada
International Shipping We currently ship to select international markets. International customers will see available shipping options and costs at checkout. Please note:
- Delivery times vary by destination (typically 7-12 business days)
- Customers are responsible for any customs duties, taxes, or import fees charged by their country
- These charges are not included in our product or shipping prices and are collected upon delivery
Order Tracking Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's journey.
Shipping Address Please ensure your shipping address is accurate and complete. We cannot be responsible for orders shipped to incorrect addresses provided at checkout.
Damaged or Lost Packages If your package arrives damaged or goes missing in transit, please contact us with your order number and photos (if damaged). We'll work with you to resolve the issue.
Questions? For shipping-related questions, please contact us or visit our Track Your Order page.